A Bangkok Beth Habad welcomes 4,200 travelers a year — without a spreadsheet in sight
Live Booking.com & Airbnb sync, multilingual chatbot and Shabbat reservation system replace three years of patched-together Google Sheets at one of Asia's busiest tourist Beth Habad.
A tourist Beth Habad in Bangkok welcomes between 80 and 120 Jewish travelers every Shabbat — peaking above 250 during Rosh Hashanah and Sukkot. For three years the team had been managing Shabbat seat reservations through Google Forms, hotel recommendations through a manually-maintained spreadsheet, and visitor questions through a private WhatsApp number that was open 24/7.
האתגר
- Shabbat seat overbooking and last-minute waitlists managed by hand on Friday afternoons
- Hotel directory: 30+ partner properties manually updated every quarter, often outdated
- Visitor questions answered through a personal WhatsApp around the clock — no scaling possible
- No way to track who came, what they donated, or whether they ever came back
מה שבנינו יחד
- Tourism Extension activated: Shabbat seat reservation system with auto-confirmations and waitlist
- Booking.com and Airbnb sync configured around the Beth Habad with Shabbat-walking radius filter
- Halakhic info pack populated: eruv (partial), mikveh, candle-lighting times for Bangkok
- Multilingual AI tourism chatbot deployed in English, French, Hebrew, Spanish, Russian
מספרים שהשתנו
Up from a tracked ~1,800 the year before — many were never recorded in the old system.
Auto-confirmations with capacity rules ended Friday-afternoon scrambles.
Multilingual tourism chatbot handles routine questions; only complex requests escalate to staff.
Travelers who used to slip cash in the box now have a tap-to-donate flow with a country-correct receipt.
On Erev Sukkot, with 240 reservations and 60 walk-ins, no one shouted in the kitchen. That was new.
— Anonymized testimonial · Bangkok tourist Beth Habad
