Privacy policy

Information processed

Unisoft processes the information your organization enters into its CRM and related modules, administrator account information and technical information needed to operate and secure the service. Your organization manages the information it imports and the permissions of its users.

Connecting Google Contacts

A Google connection is optional and is initiated by an Unisoft administrator. Google identifies the connected account through its verified identifier and email address. The Contacts permission is read-only: Unisoft never creates, edits or deletes contacts in your Google address book.

Information you choose to import

You can choose all your Google contacts or selected labels, and select names, alternative names, email addresses, phone numbers, postal addresses, organizations, job titles, departments, occupations, birthdays, websites, notes, photos, important dates, relationships, Google labels and custom fields. Names, email addresses, phone numbers, label memberships and technical source identifiers are also read to identify possible matches and avoid duplicates. The integration scans the Google address book before applying your label selection; only the selected contacts and fields are proposed for import. The integration does not request access to Gmail, Calendar, Drive or your organization’s directory.

How Google information is used

The selected information is used to prepare an import preview, identify possible duplicates and create or complete records in your organization’s Unisoft CRM. You review the proposed decisions before confirming an import. Daily updates are optional, disabled by default and available after a successful manual import. Imported records are accessible to your organization’s authorized users through its CRM features.

Storage and security

Connections and imports are associated with your organization. Connections use HTTPS and Google authorization tokens are stored encrypted. If you import a photo, it is stored by Unisoft and served through access-controlled routes.

Retention

After an operation finishes, temporary preview details are scheduled for deletion after seven days and completed import summaries after ninety days. Information required to resolve an ongoing or uncertain operation may be retained until it is resolved. Imported CRM records, photos and source associations are retained separately. Removing or archiving a CRM record does not necessarily erase its stored photo or source association; request definitive erasure through your administrator or contact@unisoft.world. Disconnecting Google does not delete those imported records.

Disconnecting and deleting information

Disconnect your Google account in Integrations → Google Contacts to stop further reads and daily updates and remove the authorization tokens stored for that connection. You can also revoke Unisoft access in your Google Account settings. To remove imported CRM information, use your organization’s record-management tools or contact its administrator. For an export, deletion request or assistance, contact contact@unisoft.world.

Google data sharing and Limited Use

Unisoft’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Google information is not sold or used for advertising. Transfers are limited to delivering the features you request, security needs, legal obligations or other cases permitted by that policy. Access by support personnel is limited to the circumstances permitted by that policy.

Google API Services User Data Policy

Your choices and requests

You can choose whether to connect Google, what to import and whether to enable daily updates. For access, correction, export or deletion requests, contact your organization’s administrator or contact@unisoft.world. Updates to this policy are published here; changes in Google data use that require additional consent will be presented before that use.